Frequently Asked Questions (FAQs)
Q: What payment methods do you accept?
A: We accept major credit cards such as Visa, Mastercard, and American Express, as well as PayPal and Apple Pay.
Q: How long does shipping take?
A: Shipping times vary depending on the shipping option you select at checkout and your location. Typically, standard shipping takes 3-5 business days, while expedited shipping takes 1-2 business days.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Shipping times and costs vary depending on your location and the shipping option you select.
Q: What is your return policy?
A: We offer a 15-day return policy for most items. To initiate a return, please contact our customer service team.
Q: How do I track my order?
A: Once your order ships, you will receive a tracking number via email. You can use this tracking number to track your order on our website or the carrier's website.
Q: Do you offer discounts or promotions?
A: Yes, we periodically offer discounts and promotions. To stay updated on our latest deals, sign up for our newsletter or follow us on social media.
Q: How can I contact customer service?
A: You can contact customer service by email or phone.